Frequently
asked.

Because the move starts at the Bexley address, not the destination. Naming the origin matters when the SE London side of the move is the part most household removers underplay. The pickup catchment is real — Bexley itself plus Sidcup, Welling, Erith, Bexleyheath, Crayford, and Belvedere — and we run the move with the same crew from collection through to destination delivery. The route-pair framing on the country pages ("from Bexley to Germany", "from Bexley to Switzerland") reflects the keyword space we operate in: customers searching for moves out of SE London specifically, not generic UK-to-Europe queries.

Ten supported European countries via the network: Germany, Switzerland, Austria, Netherlands, Luxembourg (the DACH and Benelux clusters with dedicated route briefs on this site), plus France, Belgium, Spain, Portugal, and Italy (covered, quoted on request, no dedicated brief here). The five with dedicated briefs are the clusters where our SE London pickup catchment generates consistent demand for work-anchored or study-anchored moves.

Four of the five are inside the EU customs union (Germany, Austria, Netherlands, Luxembourg) and follow the same broad pattern: UK export declaration filed before the lorry leaves, destination import declaration filed at the entry port, transfer-of-residence relief application against the destination residency document (Anmeldung in Germany and Austria, BSN in the Netherlands, déclaration d'arrivée in Luxembourg). Switzerland is outside the EU customs union and uses bilateral-agreement provisions; the Übersiedlungsgut application requires a Swiss residency permit and is filed separately from the standard EU import declaration. The Customs Workflow chart on the home page summarises each row.

Five stages, documented in the Move Logistics section: brief and survey, written quote, booking and deposit, collection and transit, delivery and sign-off. Specific durations vary by destination, contents volume, and the time of year — your written quote includes the route-specific schedule. The lorry that loads at the Bexley-catchment address is the lorry that unloads at the destination, and the customs declarations are filed by the same team that quotes the move.

Yes. Goods-in-transit cover for the whole journey, including any agreed storage at either end. Specific cover limits are stated on your written quote and reflect the scope of the contents being moved. Higher cover is available on request and is quoted as a separate line.

For corporate-billed relocations, we invoice the engaging employer or institution directly under their accounts payable terms, while coordinating the move logistics with the relocating household separately. The documentation pack provided to corporate clients includes the inventory CSV, the route timeline, the customs filing reference numbers, and the relocation-policy artefacts most HR/relocation teams require for reimbursement. Frequent corporate clients include SE-London-based firms with rotating Continental placements, and EU/NATO institutional moves to Brussels and Luxembourg.

Submit photos and an inventory through the form. We come back promptly with a written quote that includes the proposed route, the customs filing path, the inclusion list, and a single fixed figure for the whole job. The number we quote is the number you pay; we do not show up at delivery with a higher invoice.

Vehicle imports (cars, motorcycles) are referred to a specialist; pianos and fragile fine art are quoted on a case-by-case basis with the appropriate specialist crew; office contents at scale (full corporate fit-outs) are out of scope and we recommend a commercial removals firm. Items prohibited by the destination country — controlled substances, certain firearms, specific botanical or animal materials — are listed in the booking contract; we will flag any concern in the survey rather than at the customs office.